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FAQ

  • Can Items be returned and refunded?
    unworn items and unopened items can be returned, refunds will be given only for returns on unopened packages returned within 7 days of received delivery. You may switch out items that may need to be changed due to size only if they are unopened.
  • How can I book Toni Dominique for an event?
    please email INFO@tonidominique.net with the details
  • Where do I send scripts that I would like Toni Dominique to audition for
    email INFO@ToniDominique.net
  • What are some films I can see Toni Dominique in?
    Please check the about tab for movies Toni Dominique has been in and watch the trailers.
  • How do I place an order?
    To place an order, simply browse our website and add the items you wish to purchase to your shopping cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. You will receive an order confirmation email once your order is successfully placed.
  • What payment methods do you accept?
    We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal for online payments.
  • How can I track my order?
    Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or through the carrier's website.
  • Do you offer international shipping?
    At the moment, we only offer shipping within the United States. We hope to expand our shipping options to include international destinations in the future.
  • How do I return or exchange an item?
    To initiate a return or exchange, please contact our customer service team at INFO@Tonidominique.net or Leave a message at 678-929-8014 to obtain a return authorization number (RMA). Please see our Return and Exchange Policy for detailed instructions.
  • Can I cancel or modify my order after it has been placed?
    Unfortunately, we are unable to cancel or modify orders once they have been placed. However, you may be able to return or exchange items according to our return policy.
  • How can I contact customer service?
    You can reach our customer service team via email at INFO@Tonidominique.net. We strive to respond to all inquiries within 24 hours.
  • How can I stay updated on new arrivals and promotions?
    You can sign up for our newsletter to receive updates on new arrivals, promotions, and exclusive offers. You can also follow us on social media for the latest news and updates.
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